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Bonus rant on honesty

Mail order pharmacy: "After receiving your prescription we'll process it in 2-3 days and put it in the mail."
Me, 3 weeks later, on phone to doctor's office: "I'm out of this prescription because the mail order pharmacy hasn't sent it yet. I need a 1-month refill right now. Please be ready for the local pharmacy's phone call."
Doctor's office: "Sure, no problem."
Local pharmacist, next day, to me: "The doctor's office hasn't approved your prescription yet."
Me, at doctor's office, 15 minutes later: "The pharmacy says you haven't approved the prescription."
Doctor's office (after getting on phone with pharmacy): "It turns out they had it ready after all."
Me, to pharmacist, 15 minutes later: "Why did you say the prescription wasn't ready, when you had it all along?"
Pharmacist: "The doctor's office just called in the approval."

Comments

( 5 comments — Leave a comment )
mittelbar
Jan. 28th, 2005 09:32 pm (UTC)
Grr! Nice extra rant.
liveavatar
Jan. 28th, 2005 10:28 pm (UTC)
An true example of the power of showing instead of telling. (wry smile)

And what a pain in the butt.
syzygy
Jan. 29th, 2005 02:58 am (UTC)
So who do you believe?
karenkay
Jan. 29th, 2005 03:05 am (UTC)
I'd believe the pharmacy--this kind of stuff happense ALL THE TIME. It's so annoying.
firecat
Jan. 29th, 2005 07:55 am (UTC)
None of them!
( 5 comments — Leave a comment )

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