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Trader Joe's rocks

Trader Joe's runs out of stuff regularly, and sometimes it's a while before you can figure out if you've had a run of bad luck looking for something, or if it's discontinued. The OH and I like their frozen chicken pot pies. We haven't seen any for a while. Today I went there and again I found no pot pies.

The checkout person made the mistake of asking me if I had found everything, so I said there were no pot pies and asked if they had discontinued them. She said no and asked another staffer to check for pot pies in the back. But the staffer hadn't reappeared by the time I was checked out, so I headed to my car.

I was very surprised when the checkout person chased me down in the parking lot and handed me a pot pie, saying "They found some in the back, this is on me."

I thought that was a very cool gesture. It won't make me shop at Trader Joe's more, because I already get practically all my food there. But it makes me a little bit happier about shopping there.


( 9 comments — Leave a comment )
Jan. 6th, 2010 02:19 am (UTC)
I rely on them as my primary source of food. I prefer a good produce market for produce, but I can get by with what they got.

I saw the pot pies recently, but they do rearrange things.

and I go so regularly to the Castro Valley store (close to work/home, great parking) that I've gotten to know most of the evening workers.

Jan. 6th, 2010 03:14 am (UTC)
I do love TJ's, even if in my TJ's as in yours they often run out of things.

And mine is just two blocks from my house :-)
Jan. 6th, 2010 03:14 am (UTC)
Wow, and I feel lucky that ours is 5 blocks away!
Jan. 6th, 2010 03:22 am (UTC)
mmmm, just had one of their pot pies for dinner.

I'm told by the staff at my store that individual stores will often stop carrying something that can be found at other stores. (As opposed to the well-known discontinued phenom, where they get me addicted to something, like their hot and sour soup, and then just stop making it. feh.)

Like others here, I do almost all my food shopping at TJs!
Jan. 6th, 2010 03:25 am (UTC)
hot and sour soup

Jan. 6th, 2010 05:44 am (UTC)
That is a nice gesture.

It's funny you should post now because I just spent 10 minutes looking for my special perfect candied ginger in TJ's and was afraid it'd been discontinued, but it was just out of stock. And when the cashier asked ... well, I said everything was OK, but if I hadn't, maybe someone would have brought me ginger. :-)
Jan. 6th, 2010 07:13 pm (UTC)
They almost always ask, and if in fact there was something I was looking for and couldn't find, I let them know. Occasionally they will find it, but that's not why I speak up--I figure if I mention something that they don't have, at least they know someone cares and if enough people do that, well, maybe it helps ensure that something doesn't go away completely.

I also, if I've been several times and not found a particular something (that would be unsweetened dried mangoes) and then I go and do find them (and buy bazillions of packages), I mention that to the cashier: "I'm so glad you have these again; it was so disappointing coming here again and again and not seeing them."
Jan. 6th, 2010 03:37 pm (UTC)
I miss Trader Joe's. One of the downsides to living in the middle of nowhere.
Jan. 8th, 2010 08:07 am (UTC)
I often stop a random employee and ask before I get to the checkout; they'll always check the back and/or the computer for stock and status.
( 9 comments — Leave a comment )

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